Responsible Gambling

Play With Awareness and Responsibility

mantis88 believes that enjoyment in playing comes from good self-control. This page outlines the principles, tools and resources available to keep your gambling experience safe, controlled and enjoyable.

International Licensing
Adult Players 21+ Only
24/7 Support
User Data Protected

⚠️ Important Reminder: Gambling is an entertainment activity, not a way to generate income. Always set a spending limit before playing and stop when that limit is reached. If you find it difficult to control your gambling habits, seek professional help immediately.

mantis88 Responsible Gambling Principles

Every policy we follow is designed to protect players and ensure a fair and transparent playing environment.

Player Account Controls

Every registered player on mantis88 has access to deposit limit, loss limit and session time limit settings directly from within their account. You have full control over your spending.

Self-Exclusion

If you need a break from gambling, the self-exclusion tool allows you to suspend your account temporarily or permanently. Requests are processed promptly by our support team.

Session Time Limits

Set daily or weekly session time limits so you do not lose track of time during a gambling session. Our system will send a reminder when your time limit is nearly up.

Strict Age Verification

mantis88 only accepts players aged 21 and above. The registration process requires personal information to be verified to ensure that no underage individual uses this platform.

Transparent Transaction History

Check your deposit, withdrawal and betting activity history at any time. A clear record helps you monitor your own gambling habits and make better decisions.

24/7 Customer Support

The mantis88 support team is available via live chat and email in Malay and English at all times. Contact us if you need assistance with gambling controls or account issues.

Signs of a Gambling Problem

Recognising the early signs of a gambling problem is the most important first step. If you identify any of the following in yourself or someone you care about, it is worth seeking help.

  • Using money meant for basic needs such as rent or food for gambling
  • Feeling the need to gamble with increasingly larger amounts of money to get the same satisfaction
  • Being unable to stop or reduce gambling even after trying to do so
  • Hiding gambling activity from family members or friends
  • Borrowing money or selling possessions to fund gambling
  • Feeling anxious, irritable or uncomfortable when trying to cut down on gambling
  • Continuing to gamble in an attempt to win back money already lost ("chasing losses")

Healthy Gambling Practices

Healthy gambling starts with setting clear rules before you begin a session. Below are the guidelines recommended by mantis88.

  • Set a fixed monthly budget specifically for entertainment, including gambling
  • Treat every amount spent as an entertainment cost — not an investment
  • Take regular breaks and avoid playing continuously for long periods
  • Never gamble when you are emotionally unstable, under stress or under the influence of alcohol
  • Make sure gambling does not interfere with your work, family or health responsibilities
  • Stop playing when the limit you have set is reached — even if you are winning

Self-Control Tools on mantis88

The mantis88 platform provides several practical tools that can be activated at any time directly through your account or by contacting our support team.

01

Deposit Limits

Set a daily, weekly or monthly deposit limit. Once the limit is reached, no further deposits will be processed until the set period ends.

02

Loss Limits

Specify the maximum loss amount you are willing to accept within a given period. The system will block further betting once this limit is reached.

03

Account Break

Take a break from the platform for 24 hours, a week or a month. During the break period, login and betting will be fully blocked.

04

Permanent Exclusion

For permanent self-exclusion, contact our support team via live chat or email. Your account will be closed and cannot be reopened.

05

Session Time Limits

Set a maximum duration for each playing session. A reminder will appear when the time limit is nearly up, and the session will end automatically.

06

Account History Review

View the full history of your betting activity and financial transactions at any time. These records help you assess your own spending patterns.

07

Reality Check

Activate periodic notifications that remind you how long you have been playing and how much you have spent in the current session.

21+

Mandatory Age Requirement on mantis88

mantis88 only allows individuals aged 21 and above to register and play. This is not merely an internal policy — it is a social responsibility that cannot be compromised. Any account found to involve an underage individual will be closed immediately and all account balances will be forfeited. If you suspect that someone who does not meet the age requirement is using this platform, please contact our support team immediately.

Parents and guardians are encouraged to use parental control software on shared devices to prevent unwanted access by children or teenagers.

Where to Get Professional Help

If you or someone you know is struggling with a gambling problem, there are support resources available to contact. mantis88 encourages players to seek help without shame — acknowledging a problem is a sign of strength, not weakness.

National Counselling Helpline

The Ministry of Health Malaysia provides a mental health counselling helpline that can be contacted for assistance related to gambling addiction.

Counsellors and Psychiatrists

Consulting a licensed counsellor or psychiatrist can help address the root causes of gambling addiction in a thorough and effective way.

Peer Support Groups

Sharing experiences with others facing similar situations can provide motivation and emotional support that is very valuable in the recovery process.

Addiction Treatment Centres

Government and private hospitals across Malaysia offer comprehensive behavioural addiction treatment programmes, including those for gambling.

What mantis88 Does

As an online gambling platform operating under an international licence, mantis88 implements various internal measures to ensure players are protected.

  • Monitoring betting patterns to identify players who may need help
  • Training the support team to recognise and respond to signs of gambling problems
  • Full compliance with international licensing guidelines on responsible gambling
  • All mantis88 advertising and promotions do not target minors or vulnerable individuals
  • A strict account verification process to ensure only eligible players can use the platform
  • Responsible gambling information is displayed consistently across all sections of the platform
  • Collaboration with licensing bodies to ensure compliance with the latest industry standards

Frequently Asked Questions About Responsible Gambling

Answers to the most commonly asked questions about responsible gambling policies and tools on mantis88.

Deposit limits can be set directly from your account settings after logging in. Choose your preferred limit period — daily, weekly or monthly — and enter the amount you want. Lowering a limit takes effect immediately, while requests to increase a deposit limit require a waiting period as an added safety measure.

An account break is a temporary suspension where you choose a set period — such as a week or a month — and your account reactivates automatically once that period ends. Permanent self-exclusion closes your account for good with no option to reopen it. This option is suitable for those who need a longer or permanent break from gambling.

Yes. If you wish to self-exclude, contact our support team via live chat or email. Our team will guide you through the process of withdrawing your remaining balance and then closing your account according to your preference. This process is treated as a priority by our team.

The 21-and-above age requirement is in line with international licensing standards and is in place to protect young people from exposure to gambling before they are ready to make sound financial decisions. mantis88 takes this responsibility seriously and enforces age verification during the registration process.

The first step is to acknowledge that you need help. After that, you can use the self-exclusion tools on mantis88 to distance yourself from the platform for a period of time. At the same time, reach out to a professional counsellor or addiction treatment centre in your area for more comprehensive support. The mantis88 support team can also direct you to suitable help resources.

mantis88 operates under an international licence and is subject to the terms of that licence. It is each player's responsibility to ensure that their participation in online gambling complies with the laws of their own jurisdiction. mantis88 will not be held responsible for any breach of local laws by players.

Ready to Play Responsibly?

mantis88 provides a safe, fair and transparent gaming environment. Register today, set your control limits from the start, and enjoy a structured gaming experience.

Minimum Deposit RM10
Withdrawal 10–45 Minutes
24/7 Malay Language Support