Terms and Conditions mantis88

1. Interpretation and Definitions

In this Terms and Conditions document, the following words and expressions carry the meanings stated unless the context requires otherwise:

• "mantis88" — refers to the online gambling platform operated under international licensing, accessible at mantis88.onl.
• "User" / "You" — refers to any individual who accesses, registers, or uses mantis88 services.
• "Account" — refers to the registered profile created by a user on the mantis88 platform.
• "Account Balance" — the total funds held in a user's account at any given time, excluding any bonus balance still subject to wagering requirements.
• "Bonus" — any promotional credit or incentive funds granted by mantis88 to a user subject to specified conditions.
• "Wagering Requirement" — the requirement to place bets a specified number of times on the bonus amount before those funds are eligible for withdrawal.
• "Services" — the full range of products, games, features and functions provided by mantis88 to its users.

2. Acceptance of Terms and Conditions

By accessing the mantis88 website, creating an account, or using any part of the services provided, you hereby acknowledge that you have read, understood, and agree to be bound by all terms and conditions contained in this document together with the mantis88 Privacy Policy and Responsible Gambling Policy.

mantis88 reserves the right to update or amend these terms at any time. Users will be notified via a notice on the website. It is the user's responsibility to review the terms regularly to ensure they remain compliant with the latest version.

3. Account Eligibility and Registration Requirements

To register and use mantis88 services, users must meet all of the following eligibility requirements:

• Be at least 21 years of age at the time of registration.
• Acting as a private individual and not on behalf of any third party.
• Not currently declared bankrupt or involved in any related insolvency proceedings.
• Located in a jurisdiction that permits the use of online gambling services.
• Not previously banned or restricted from using mantis88 services.
• Register with personal information that is truthful, accurate, and current.

mantis88 reserves the right to request identity verification documents, including a copy of the identity card (MyKad) or passport, to verify user eligibility. Failure to provide such documents within the specified period may result in account suspension.

4. Account Registration and Security

Each user is only allowed to hold one (1) registered account at mantis88. Holding multiple accounts — including using different names, mobile numbers, emails, or bank numbers — is a serious breach of these terms.

Users are fully responsible for:

• Keeping their account username and password confidential.
• All activity that occurs in their account, whether with or without their knowledge.
• Ensuring their password is chosen securely and not shared with any other party.

If a user suspects that unauthorised access to their account has occurred, they must contact the mantis88 customer support team immediately via live chat or email.

5. Deposits and Payment Methods

mantis88 supports a range of deposit methods that are secure and easy to use for Malaysian players:

• Touch 'n Go eWallet
• DuitNow
• FPX / Internet Banking (Malaysian online banking)
• Boost
• ShopeePay
• Cryptocurrency: USDT, BTC, ETH

All deposits must be made from a financial account registered in the user's own name. Deposits from third parties are not accepted and will be returned. mantis88 is not responsible for any delays caused by third-party payment processors.

Users are required to ensure that payment details are correct before confirming any transaction. mantis88 does not guarantee reprocessing for transactions containing incorrect information.

6. Withdrawals

Users may request a withdrawal from their account balance at any time, subject to the following conditions:

• The minimum withdrawal amount is RM100 per request.
• All active bonus wagering requirements must be completed before a withdrawal can be processed.
• Withdrawals may only be made to a financial account registered in the same user's name.
• The standard processing time is between 10 and 45 minutes after the request is confirmed.

mantis88 reserves the right to request additional identity verification before processing withdrawal requests that exceed a certain limit, or for accounts that have not yet completed full verification. This is part of the platform's commitment to anti-money laundering measures and user financial security.

7. Bonuses, Promotions and Wagering Requirements

All bonuses and promotions offered by mantis88 are subject to the specific terms displayed alongside each offer. The general terms relating to bonuses are as follows:

Additional conditions that apply to all bonuses:

• Bonuses cannot be converted directly to cash without meeting the wagering requirements.
• Any attempt to abuse the bonus system, including the use of multiple accounts or betting strategies aimed solely at meeting wagering requirements without genuine risk, may result in bonus cancellation and account suspension.
• mantis88 reserves the right to modify, cancel or withdraw any bonus at any time if there is suspicion of misuse.
• Each user is eligible to receive the welcome bonus once only.

8. Game Rules

mantis88 offers a variety of game categories including slots, live casino, sports betting, sportsbook, and table games such as baccarat, roulette, blackjack and sic bo. The rules for each game or category are displayed specifically within the relevant game interface.

Users acknowledge that:

• All game results are final and cannot be disputed unless a technical error is proven and confirmed by mantis88.
• In the event of a technical failure or internet connection disruption during a game, mantis88 will determine the game outcome based on valid system records.
• The RTP values and volatility of individual games vary by game provider and may change without prior notice.
• mantis88 does not guarantee any minimum winnings or fixed returns from any game.

9. Prohibited User Conduct

Users agree not to engage in any of the following activities when using mantis88 services:

• Registering more than one account or using an account in another person's name.
• Using automated software, bots, or any technological tool to manipulate game outcomes or the registration process.
• Communicating or behaving in a rude, threatening or abusive manner towards support staff or other players.
• Transferring account balances to other users without mantis88's authorisation.
• Using the platform for money laundering or financing activities that are contrary to the law.
• Spreading false or misleading information about mantis88 to the public.

A breach of any of the above may result in immediate account suspension or closure, forfeiture of the related balance, and legal action where necessary.

10. Account Suspension and Closure

mantis88 reserves the right to suspend or close a user's account without prior notice in the following circumstances:

• There is suspicion or evidence of fraud, deception or a breach of terms.
• The user fails to fulfil an identity verification request within the stipulated period.
• There is a request from an authority or law enforcement body.
• The user themselves requests account closure through the designated support channel.

Users may also request closure of their own account at any time by contacting mantis88 customer service. Any eligible balance in the account will be returned subject to the relevant verification process.

11. Limitation of Liability

To the extent permitted by applicable law, mantis88 is not liable for:

• Any financial losses incurred by users as a result of participation in the games provided.
• Service disruptions caused by factors beyond mantis88's control, including internet infrastructure failures, natural disasters, or actions by third parties.
• Any indirect, consequential or punitive losses suffered by users.
• Payment processing delays caused by third-party systems such as banks or e-wallet providers.

Users are fully responsible for ensuring that their use of mantis88 services complies with the laws applicable in the jurisdiction where the user is located.

12. Amendments to Terms and Conditions

mantis88 reserves the right to amend, update or replace any part of these Terms and Conditions at any time at our absolute discretion. Such amendments will take effect immediately upon being published on the website.

Users are encouraged to review this page periodically to ensure they remain in compliance with the latest version of the terms. Continued use of mantis88 services after an amendment takes effect will be considered acceptance of those changes.

If you have any questions regarding amendments to the terms, please contact our support team via live chat or email at [email protected].

13. Applicable Law and Jurisdiction

mantis88 operates under an international licence issued by the relevant regulatory authority. These Terms and Conditions are interpreted and enforced in accordance with the laws applicable in the jurisdiction where this platform is licensed.

It is the user's sole responsibility to ensure that participation in online gambling is lawful in the jurisdiction where they are located. mantis88 makes no representation regarding the legality of its services in any jurisdiction.

Any dispute that cannot be resolved through customer support channels will be referred to the arbitration body designated under mantis88's international licensing framework.